Esther Levi
16:56 24 Dec 17
I absolutely love this place and will not take my car anywhere else, not even to the dealership where I had purchased it from. The staff is always friendly and helpful, and the mechanic who has done numerous repairs on my vehicle is honestly the best. He is extremely knowledgeable and I have never heard him suggest one thing my car did not need (I am the daughter of a mechanic and take pride in my knowledge of engines having worked on them growing up). I highly recommend this place to anyone, whether it's a new transmission or a simple oil change, these guys are awesome!
Stonewashed Fitness
02:14 23 Nov 17
Fantastic customer service and fair prices. Their technicians really know what they are talking about, are honest and don't try to up-sell you on repairs you don't need. Family owned and operated. We have been taking our vehicles there since 2015 and continue to use their services even though we moved further away. They communicate clearly, establish realistic expectations for when repairs will be completed, offer shuttle service within ten miles, and honor their warranties on parts and labor. This is the kind of business we love to support!!
Jason Faylor
00:46 15 Mar 18
Great shop. The mechanics are well trained, repairs are always explained in an easy to understand manner and backed up with photos of suggested repairs. I will be back for sure.
Pedro Barrios
14:48 10 May 18
We have been long time customer's of Chase and they do great and honest work, provide great customer service and are very accommodating. Highly recommend them to anyone trying to find a good reliable automobile repair shop.
MnM M
03:04 11 Jun 18
Great customer service and a honest shop. They know there stuff and if they can't fix it, they will refer you to the right place. I like how they remember the little details about what I like when I get my truck service. I will continue coming back for service.
Joanne Macias
17:53 14 Nov 18
Chase automotive they are so sweet in there they do make sure the customer gets in and gets out and does the job right
Areno Kirkendoll II
02:22 23 Jan 19
They are very thorough. Above my expectations. I will be using them in the future.
Gregory Wates
17:50 01 Apr 19
Dear Mr. Chase,Your shop performed some frontend work on my Ford F250 diesel last week.First of all, let me say thank you for a job well done.Your Staff was extremely pleasant to deal with and very knowledgeable.Your service adviser (Cait) is well versed at what she does, extremely knowledgeable!!!One can sense when they're in the presence of someone who truly enjoys their job, and your mechanic Jason exudes passion for his craft!!!I was also impressed with your state of the art facility and software that eases communication to the customer on what is wrong with their vehicle, like I'm familiar with at the BMW dealer. Customer for life!Thanks again,
mark coble
00:56 11 Apr 19
Great services, accurate and professional services. Every time that I've taken my vehicle here, the issue is resolved. I don't trust any one else!!
Mike Woolf
16:08 11 May 19
The Chase family always treat my 4rnr as if it were their own! I have complete faith in all their recommendations and services performed!Thanks for the peace of mind you provide, as my garage! Michael
Alan Donaldson
12:49 18 May 19
They're fast, friendly, and they do great work. I've been going to chase automotive for years now and have always been happy with them.
Kelly Bateson
02:41 15 Jun 19
Caitlin, Anna, and Becca were amazing to work with! Chase Automotive communicated with me enough to make me feel in the loop and confident. I received an estimate before the work was done and a work report when the work was finished. Caitlyn explained the procedure and the parts to meet thoroughly in a way that helped me to understand what I was paying for. All in all, I am quite satisfied!
Ashin Sandimar
23:08 19 Jun 19
I have 2007 Kia and 1998 Toyota 4Runner. Now both cars are running excellence. We need maintenance. I recommend my friends to keep in touch with this friendly and trusted team.
Ms Fee
19:02 30 Jun 19
I want to thank Chase Automotive for being so prompted and professional... Im glad i was sent to you through my car insure...Thanks again you guys for do a GREAT JOB! 👍
Steve Gajowski
17:30 31 Jul 19
Do good work, they make sure it works before you get it back.Chase has never done any repair that didn't need to be done.They charge a fair price for parts and labor.
Guillermo Quiroz
01:59 17 Aug 19
Jason was able to get my truck in the next day for a diesel emissions and oil change. All of the prices quoted stayed the same until I paid. The multipoint inspection was excellent and was even detailed with pictures in my email. Excellent customer service and my truck was finished before the estimated time. I will return for future service on my F250.
John Cannon
17:22 23 Aug 19
They do great work at reasonable prices. Complete inspections to let you know what needs done or what needs monitoring. Would highly recommend.
Mary Ann Brewster
17:10 22 Aug 19
It is a very friendly shop. I could tell they were concerned about every customer's needs. Love the MAGA hat !
Archie Chaney
02:35 31 Aug 19
I was extremely impressed with the way Billy and the staff managed my automobile being in the shop. They kept me updated, provided an extremely detailed diagnostic and Billy made sure to explain each recommended repair and ranked them in order of importance. I appreciate him being as thorough as he was. The experience was very concise and I felt as though my business mattered to them. His honesty helped me make the appropriate choices for my vehicle and my situation. Thank you Billy.
Nathan Reeves
00:32 12 Sep 19
Best place in the Denver metro area to get your car fixed. Best place in the state of Colorado to get your Diesel fixed. Most honest bunch of folks I've ever met. Thanks guys.
Kelly Bateson
02:41 15 Jun 19
Caitlin, Anna, and Becca were amazing to work with! Chase Automotive communicated with me enough to make me feel in the loop and confident. I received an estimate before the work was done and a work report when the work was finished. Caitlyn explained the procedure and the parts to meet thoroughly in a way that helped me to understand what I was paying for. All in all, I am quite satisfied!
Robert Stoeber
22:05 11 Nov 19
I have always had great service. They keep you informed of items found or needed repairs. I am confident repairs will be completed professionally and satisfactorily.
Jeff Lamos
22:19 13 Nov 19
These folks are top notch helped me out without a wait seeing that I was in need of immediate help and then refused to take my money after the hour of work was performed. Best people in the business
Aaron Ziemann
17:31 13 Nov 19
I love the reports these guys provide. They make decisions a lot easier by essentially breaking down needed repairs into categories like: must fix now, fix it soon before it becomes more expensive to fix, fix it when you can afford it, and keep an eye on it.
Edward Roy
02:32 23 Nov 19
Great experience with very caring and professional people! They really know how to treat their customers and care for their vehicles! It was a joyful and pleasant experience I'm very grateful and satisfied! Rides to and from their shop in bad weather!! Ice people! Thanks CRAIG Automotive!!
M Brown
00:07 31 Dec 19
Chase Automotive Repair in Aurora has been my choice of car repair shop, they have been servicing my vehicles for over 20+ years. Rob and his staff have serviced, repaired all of my vehicles. I have never felt as though i was being overcharged or being ripped off. The service I have received and needed over the years has been nothing less than exceptional! I will not go anywhere else with my vehicles.
Linda Roeske
14:24 10 Mar 20
Chase Automotive is a professional business that throughly diagnosed and repaired 2 of my vehicles, a Cadillac and a Jeep, as economically and quickly as possible. I will take any of my vehicles to their shop. Highly recommend their services.
judi alva
03:37 14 May 20
When I took my vehicle in for brake work, they did a full inspection and did not try to do what was not needed. I was treated with respect, in a friendly way, and felt very much at ease.Their pricing was very fair and work was done quickly. We will now only take our vehicles to Chase for any work that is needed. One other thing, we are seniors and we were not taken advantage of because of our age.:}
Mrs. Amber Thompson
02:10 28 May 20
Service was Amazing and Accurate. Fixed my car within 1 day and I needed major work done. Thanks
Eric Machac
16:10 01 Jun 20
Super professional place that got my diesel emissions testing done Pronto. They even take pictures all around the vehicles before starting work, and protect your carpet too. Grade A establishment!
vanessa penson
22:36 15 Jun 20
Awsome place to take your car for repair staff very friendly. Manager very friendly as well and understanding I would definitely be returning
judi alva
02:13 26 Jun 20
When I took my vehicle in for brake work, they did a full inspection and did not try to do what was not needed. I was treated with respect, in a friendly way, and felt very much at ease.Their pricing was very fair and work was done quickly. We will now only take our vehicles to Chase for any work that is needed. One other thing, we are seniors and we were not taken advantage of because of our age.:}
Carl Hopkin
13:38 17 Jun 20
Probably the best experience I’ve ever had with a repair shop. Honest and knowledgeable!
Benjamin Collingwood
00:13 09 Jul 20
Great mechanics! Thorough and easy to work with. Worth every penny. They helped me resurrect the old family truck and put a huge smile on my Mom's face when she her old ram running again! Thanks again guys!
Krista Olsen
15:24 05 Jul 20
I come to Chase whenever I need repairs done on my car. Their service advisors are patient and take the time to answer my questions and explain exactly what is wrong with my car and the costs involved. They are honest and don't overcharge for labor. Their shuttle service is convenient.
Jose Najera
18:29 17 Jul 20
Good customer service. Went in for an emission test and they found a potential harmful problem and pointed it out. Overall good experience.
Marpessa Allen
10:00 28 Aug 20
Billy is a thorough mechanic. He is clear and did the work on my car in a timely fashion. This is my second car and I can attest to his consistency.
Jarrett Crowley
00:41 26 Sep 20
Great place with honest people. If your looking for a shop to do diesel emissions test I would recommend Chase. I was in and out quickly
J T the brick
00:54 10 Jun 20
These guys do my Diesel emissions for me.. No appointment needed and I'm in and out in less then 30 min..Recently my Ford F-250 had what appeared to be a common Powerstroke problem with the HPOP. After the Chase Mechanic did the diagnostic it turned out to be a fuel leak and not the oil pump. This work cost 60% less then the oil pump. They had the opportunity to scam me and big time. But they did honest work.
christlyn rains
14:49 06 Nov 20
Took my car in because my check engine light came on. This place has been more than helpful, professional, knowledgeable and kind with me. They did a 22 inspection on my 05 Ford Sports Trac and I am impressed with the summary of needed services that included photos, that was nice to see. They did not try to oversell me with it as well. Loved that Billy did not mind thoroughly describing what was needed to get my check engine light fixed. Can't ask for much more than that! Thank you Chase Automotive!
Alec Moffit
15:55 30 Jan 21
I went in to get an emissions test for my diesel pickup, coming from Idaho and having it be solely a farm truck, I was expecting it to fail but it managed to pass. The staff was incredibly friendly and helpful, I was in and out within 20 minuets, the price for the test was unbelievably inexpensive as compared to other places around Denver. For a small little shop, it is definitely my go-to place from now on for repairs that I need for my truck!
c abshire
15:07 17 Feb 21
Have been going to Chase for over 15 years. Highly recommend them! Rob gave us personal service when my truck quit on the highway while I was pulling my horse trailer. Thanks Rob!
Jan Schlitter
21:36 27 Jun 21
Mondo was great. Gave me a fair price for the work performed. Also gave great advice for the minor work that needs to be addressed and the major work that needs to be done soon.
Hannibal Hesson
01:47 16 Aug 21
As a repeat customer they are willing to find solutions and have solid customer service.
Loretta Douglas
18:54 28 Aug 21
Friendly atmosphere. Mechanics are certified, knowledgeable and take a personal interest in diagnosis your car's issue and correctly fixing the problem.
Donald Wilkins
18:05 27 Aug 21
Great Customer Service! Jake was very helpful and informative of the issues I was having with my car.
D
19:40 04 Dec 21
I'm a First time Customer. Very Good Service. Jason was Great. Very Timely on Repair. Thank you.
Michael Dedrickson
17:56 20 Dec 21
I am quite happy to be a customer at Chase Automotive. It's on a first name basis.They are very thorough, and they ask for approval for any service they they perform on my vehicle. They explain the " how's and why's" of that service, and tell me how much it's going to cost. I feel confident when I drive my car home from the shop, that my "Blazer" is roadworthy and won't need more servicing in the near future.Thanks guys!
Michael Dedrickson
05:28 06 Jan 22
I am quite happy to be a customer at Chase Automotive. It's on a first name basis.They are very thorough, and they ask for approval for any service they they perform on my vehicle. They explain the " how's and why's" of that service, and tell me how much it's going to cost. I feel confident when I drive my car home from the shop, that my "Blazer" is roadworthy and won't need more servicing in the near future.Thanks guys!
Michael Dedrickson
15:37 20 Mar 22
I am quite happy to be a customer at Chase Automotive. It's on a first name basis.They are very thorough, and they ask for approval for any service they they perform on my vehicle. They explain the " how's and why's" of that service, and tell me how much it's going to cost. I feel confident when I drive my car home from the shop, that my "Blazer" is roadworthy and won't need more servicing in the near future.Thanks guys!
Geoffrey Rand
16:03 05 Apr 22
we've been taking our diesel trucks here for over a decade now, to get emissions tests. great local family business! we've always appreciated their positive attitude and hospitality. thank you again Rob and the family at Chase Automotive
Ed Theisen
02:32 09 Apr 22
I have been taking my two cars to Chase Automotive for 3 years and I cannot be more happy with the company. They are family owned and actually care a great deal about you and your car. Car repairs are expensive but have found that they are affordable and definitely try to ensure if your car doesn't need something done they will not perform it just because but also will work with you on a current needs, future needs and give you a timing when it probably should be done. this helps to budget your fixes over time and not at all once. I am leaving Colorado and will miss being able to take my cars to a Auto Service that is honest and reasonable. I hope i find a comparable company where i am moving to. Many Kudos to Chase Automotive!!!
Michael Dedrickson
13:41 21 Apr 22
I am quite happy to be a customer at Chase Automotive. It's on a first name basis.They are very thorough, and they ask for approval for any service they they perform on my vehicle. They explain the " how's and why's" of that service, and tell me how much it's going to cost. I feel confident when I drive my car home from the shop, that my "Blazer" is roadworthy and won't need more servicing in the near future.Thanks guys!
Mary Ellen Wittke
00:22 15 Apr 22
I just want to express my appreciation for a company that has shown itself to be very trustworthy. I know that my car is in good hands with not only Allstate but with Chase Auto as well. Thank you so much. I appreciate you.
Johnitta Medina
21:37 26 May 22
From the first call to coming in I had a great experience. Everyone was kind, courteous and accommodating. Nice little waiting area with coffee and tea. It's the little things when the mechanic is the last place you need or want to be. I really appreciated my service experience and will likely come back for more repair even though I live about 30 mins away. Thank you for the wonderful service!
Gr1msCurse
17:32 28 May 22
Great and knowledgeable staff. Address an issue that plagued my car for awhile. Highly recommended.
Debbie M
02:06 08 Jun 22
The owner and tech are always helpful and knowledgeable about the repairs that are being performed on my vehicle. A great explanation is givin to what needs immediate attention and what things can wait. Will continue to use Chase for my truck
Barbara Gilbert
19:43 21 Jun 22
I feel lucky to have found Chase Auto. I went in for an oil change and a general inspection on my little old ford ranger. I knew ol' Bessie needed more than just an oil change and I was fully expecting that it would take more than a day, but they completed the work in a day. Truly impressed with that and very impressed with the folks that work there. Great customer service (including the to and from home shuttle) and great workmanship. Ol' Bessie and I were well taken care of. Thank you Chase Automotive. I'll be back!!
v montclair
20:48 22 Apr 18
This shop has an excellent array of magazines in their lobby lol you wont get bored.....
Carolyn Pace
15:23 22 Oct 19
They are thorough and my truck is running so much better! They finished the truck sooner than expected. They photograph every issue and share it with you so you can trust their process. They may be on the higher end of the price spectrum, but you pay for what you get. This is a place you can trust.
Jan Perry
19:22 13 Mar 20
Second visit to Chase for oil change. Friendly staff, timely and reasonable prices. Would have given 5 stars but a tech adjusted ALL of the mirrors and it was no fun getting them back to my preference. Please tell your folks to NOT adjust mirrors, they are only in the vehicle for a short time. I will keep them as my "go to" business for my vehicle.
Jan Perry
09:38 26 Aug 20
Appointment was for 9am but they didn't get to my vehicle until 930am. I'm sure I could get a cheaper oil change, but it's close to home. Jason is always friendly and helpful with any questions I may have.
Abraham S.
13:23 28 Aug 20
I was here to get a diesel emissions test on my truck. It was quick and simple. Good customer service at the front door.
Melissa Martinez
16:25 01 Aug 19
They did a good job fixing my car; however they were very pricey. It cost almost $800.00 to replace an alternator. They did a good job figuring out the problem and taking pictures of what needed to be done eventually on my vehicle. I personally thought they were overpriced.
Matthew Dionne
19:02 05 Jul 20
The diagnostic process was fantastic. The detailed feedback with pictures. Very professional. Excellent service... I’ll take my vehicles in for diagnostics all day for $90.The price on the actual repairs were so high I simply couldn’t afford it. The prices are what they are and they seemed to have done a good job on what they did. But too rich for my blood.
a
20:42 09 Nov 21
They did a diagnostic test, but wasn't able to do the repair that day. OK, they charged me $130 for a diagnostic charge and WILL NOT apply that to the bill when the repairs are done! NO ONE I know of does that! If you do the work there, they put the diagnostic fee towards the repair. Not Chase! They checked back brakes and front brakes, and the suspension issue. Had them fix the brakes and the suspension issue. They said front brakes would need replacing in 6 months to a year. The service is so/so, however they show no respect for their customers
a
17:00 10 Nov 21
They did a diagnostic test, but wasn't able to do the repair that day. OK, they charged me $130 for a diagnostic charge and WILL NOT apply that to the bill when the repairs are done! NO ONE I know of does that! If you do the work there, they put the diagnostic fee towards the repair. Not Chase! They checked back brakes and front brakes, and the suspension issue. Had them fix the brakes and the suspension issue. They said front brakes would need replacing in 6 months to a year. The service is so/so, however they show no respect for their customers. This was the first time I used Chase, back in August.
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